TERMS & CONDITIONS

Updated: 01 July 2024

Welcome to Our Website
Thanks for visiting our website. By continuing to browse and use this site, you agree to comply with and be bound by the following terms and conditions, along with our privacy policy and website disclaimer. These terms govern concyse Pty Ltd’s relationship with you regarding your use of this website.

Using our site means you accept these terms. For these terms and conditions, "Us", "Our" and "We" refer to concyse Pty Ltd, and "You" and "Your" refer to you, the client, visitor, website user, or person using our site.

Changes to Terms
We might update these terms occasionally, so check back regularly to stay informed. We’ll try to highlight significant changes, but your continued use of our site means you accept any updates.

Limitation of Liability
By using our website, you agree that concyse Pty Ltd isn't responsible for any loss or damage you might experience related to your use of the site. This includes any errors or omissions in our content, any goods or services we offer, or any third-party content, links, comments, or ads you encounter. Your use of any information or materials on this site is entirely at your own risk.

It's up to you to ensure that any products, services, or information available through our website meet your specific needs. We exclude liability for any inaccuracies or errors to the fullest extent permitted by law.

Competition and Consumer Act
Our goods and services come with guarantees that can’t be excluded, modified, or restricted under the Australian Consumer Law. For breaches of this agreement, our liability is limited to:

  • Supplying the goods or services again

  • Replacing the goods

  • Covering the cost of having the goods or services supplied again

You must be over 18 to use our website and purchase any goods or services.

DELIVERY OF GOODS

Physical Goods
Delivered by Australia Post or other reputable couriers. Delivery is processed promptly upon full payment and may take between 2 and 14 days. Any issues with damaged or lost orders should be resolved with the courier directly. Replacements are at our discretion.

Digital Goods
Delivered immediately. Be aware of the risks associated with downloading software and digital goods. If you have any technical issues, please contact us for assistance.

Links to Other Websites
Our site might contain links to other websites for your convenience. This doesn’t imply endorsement or approval by concyse Pty Ltd. We take no responsibility for the content on linked websites.

We might feature third-party content or ads, but we don't take responsibility for any information or advice provided by third parties.

Disclaimer
To the fullest extent allowed by law, concyse Pty Ltd disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We don’t guarantee our documents, goods, or services will be error-free, that defects will be corrected, or that our site or its server is virus-free.

While we strive for accuracy, reliability, and up-to-date information, we don’t make any representations regarding the use or results of use of any content on our site.

Your Privacy
At concyse Pty Ltd, your privacy is important to us. We use the information we collect to provide and enhance our services. We respect the confidentiality of your information and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You can update your details anytime by emailing us. All customer information is protected by our secure servers. Credit card information is encrypted and not stored on our servers.

Third Parties
We don’t sell or deal in personal or customer information. We might use your information in a general sense to create marketing statistics, identify user demands, and improve our services.

Disclosure of Information
concyse Pty Ltd may disclose information in good faith if required by law, to enforce our customer agreements, or to protect the rights, property, or safety of our customers or third parties.

Exclusion of Competitors
If you create similar documents, goods, or services for a fee, you’re a competitor. We exclude and don’t permit competitors to use or access our website, download information, or obtain documents through third parties. Breaching this term means you’ll be responsible for any loss we sustain and accountable for any profits you make from improper use.

Copyright, Trademark, and Restrictions of Use
This website contains material owned by or licensed to us. You can’t reproduce, republish, upload, transmit, or distribute any materials, documents, or products from our site for commercial purposes without our permission.

You may print or download content for personal, non-commercial use only and may share it with others for personal use if you acknowledge our site as the source.

Whole Agreement
These terms represent the entire agreement between you and concyse Pty Ltd regarding your use of our website. No other terms apply except as required by law. All implied terms are excluded to the extent legally permitted.

Exclusion of Unenforceable Terms
If any clause is deemed illegal, void, or unenforceable in any state or territory, it won’t apply there but will continue to be enforceable elsewhere. This doesn't affect the enforceability of other terms.

Jurisdiction
This agreement is governed by the laws of NSW, Australia. Any disputes will be resolved in the courts of NSW.

For any questions or concerns, please contact us.

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