MANAGED IR
MANAGED
INCIDENT RESPONSE
Incident Response (IR) isn't just about reacting to cyber threats—it's a comprehensive strategy encompassing proactive planning, rapid response, and meticulous recovery.
At concyse, our Managed Incident Response (mIR) services are tailored to safeguard your IT and OT networks against evolving cyber risks by utilising state-of-the-art tools essential for establishing robust incident response capability.
We offer a suite of services including proactive assessments, incident response planning, and compliance management to ensure your organisation stays resilient in today's dynamic digital environment.
Core Components of Incident Response:
-
Develop incident response policies and plans, conduct cyber hunting exercises, and integrate threat intelligence feeds to pre-emptively identify and mitigate potential threats.
-
Monitor security events in real-time, generate incident tickets, and promptly report incidents to initiate response procedures.
-
Collect and analyse data from various sources to assess the severity and scope of the incident.
-
Implement containment measures to halt the spread of threats and restore normal operations swiftly.
-
Document lessons learned, refine incident response strategies, identify improvement opportunities, and bolster defenses against future incidents.
-
Establishing clear communication channels and maintaining close collaboration with internal teams, stakeholders, and external entities to facilitate a unified and transparent incident response effort.
The Importance of Incident Response:
Failing to implement an IR Plan (IRP) can leave your organisation vulnerable to significant operational, financial, and reputational damage. A structured IR approach enhances an organisation's ability to anticipate, adapt to, and swiftly recover from cyber incidents, minimizing impact and preserving stakeholder trust.
Key Elements of an Incident Response Plan (IRP):
Clear roles, responsibilities, and communication protocols for the IR team.
Defined incident prioritization and escalation procedures.
Metrics to assess IR program effectiveness and performance.
Comprehensive documentation and post-incident review processes.
Integration with organizational goals and compliance requirements.
Roles Within the Incident Response Team:
concyse' IR team consists of specialised roles including:
Security Operations Center (SOC): Responsible for monitoring and triaging security alerts.
Incident Manager: Coordinates response efforts and communicates with stakeholders.
Computer Incident Response Team (CIRT): Provides technical expertise for incident investigation and resolution.
Threat Intelligence Team: Constantly evaluates cyber threats to enhance proactive defense measures.
Incident Response Orchestration:
Orchestrating incident response involves aligning trained personnel, established processes, and integrated technology to ensure effective incident resolution. This approach enhances decision-making, accelerates response times, and minimises the impact of cyber incidents.
concyse Commitment and Expertise:
At concyse, we adhere to the NIST Cybersecurity framework (CSF) and industry best practices to deliver consistent and effective incident response services. With a local presence in Australia, we provide rapid, reliable support tailored to the unique needs of Australian businesses, government agencies, and organisations. Our proactive approach includes ongoing threat assessments, pre-arranged response contracts and 24/7 triage support, ensuring our clients are prepared for any cyber eventuality.
concyse Managed Incident Response combines proactive planning, rapid response capabilities, and expert remediation to safeguard your organisation against cyber threats. With concyse, you can rest assured knowing you have a trusted partner ready to mitigate risks and ensure business continuity in the face of cyber challenges.